《设计心理学》

Title Page
PREFACE TO THE 2002 EDITION
PREFACE
CHAPTER ONE - THE PSYCHOPATHOLOGY OF EVERYDAY THINGS
    You Would Need an Engineering Degree to Figure This Out
    The Frustrations of Everyday Life
    The Psychology of Everyday Things
    Principles of Design for Understandability and Usability
    Pity the Poor Designer
    The Paradox of Technology
CHAPTER TWO - THE PSYCHOLOGY OF EVERYDAY ACTIONS
    Falsely Blaming Yourself
    Misconceptions of Everyday Life
    Blaming the Wrong Cause
    The Nature of Human Thought and Explanation
    How People Do Things: The Seven Stages of Action
    The Gulfs of Execution and Evaluation
    The Seven Stages of Action as Design Aids
CHAPTER THREE - KNOWLEDGE IN THE HEAD AND IN THE WORLD
    Precise Behavior from Imprecise Knowledge
    Memory Is Knowledge in the Head
    Memory Is Also Knowledge in the World
    The Tradeoff between Knowledge in the World and in the Head
CHAPTER FOUR - KNOWING WHAT TO DO
    A Classification of Everyday Constraints
    Applying Affordances and Constraints to Everyday Objects
    Visibility and Feedback
CHAPTER FIVE - TO ERR IS HUMAN
    Slips
    Mistakes as Errors of Thought
    The Structure of Tasks
    Conscious and Subconscious Behavior
    Designing for Error
    A Design Philosophy
CHAPTER SIX - THE DESIGN CHALLENGE
    The Natural Evolution of Design
    Why Designers Go Astray
    The Complexity of the Design Process
    The Faucet: A Case History of Design Difficulties
    Two Deadly Temptations for the Designer
    The Foibles of Computer Systems
CHAPTER SEVEN - USER-CENTERED DESIGN
    Seven Principles for Transforming Difficult Tasks into Simple Ones
    Deliberately Making Things Difficult
    Design and Society
    The Design of Everyday Things
NOTES
SUGGESTED READINGS
REFERENCES
INDEX
Copyright Page